Customer Testimonials
This is my 2nd Gladiator to purchase at Nyle Maxwell in Taylor. Both times have been such a wonderful and fun experience!! Ben my salesman was so easy to work with and took care of all my asks. I’m a Maxwell customer forever!!
One of the easiest vehicle transactions ever. Everyone at Nyle Maxwell Jeep was friendly, professional, and engaging. Pierce, our salesman, was awesome from the first phone call and throughout the entire transaction. He is a wealth of knowledge in the Jeep product. Jose and Kyle in Finance were extremely helpful, knowledgeable and patient, and never once did I feel pressure from anyone. Just an all-around great group of people. Highly recommend!
Because of a potentially dangerous problem that happened to our van while we were in it, it had to get in to the Automotive dealership right away!! After explaining to Chris (one of the mgrs. of that dept.), he had us bring in our vehicle asap, the next business day. He and his team worked on it that day, getting it fixed, at no charge to us. They provided their vehicle and driver to drive my husband home. On the Monday when it was ready, our daughter got her Dad to the dealership, and he drove it home, everything safe ...
Salesman Seth Kennedy was very knowledgeable and helpful along with Beau and the entire Nyle Maxwell staff . Would definitely recommend!!
Had a nice experience in buying a new vehicle. The employees were working with me to get the best deal.
I bought my husband vehicle and the service was excellent. I came back and purchased a durango and now I purchased the grand Cherokee my sales person was excellent
The staff here is amazing. They were always patient and kind, and worked really hard to get us into the truck we wanted at the PRICE we wanted. They even stayed after hours for us to be able to come pick our new truck up. Not one time did they act as if it was an inconvenience to stay late for us. The location is nice and clean, the staff is friendly, knowledgeable, and accommodating, and they will bust their behinds to get you what you’re looking for. I have never been more impressed by a team at any ...
Had nice experience in buying a gently used van. Employees very congenial - kind words of welcome from those on the sales floor. Employee Mike Laws helped us royally from the get-go. All employees who helped us started by extending a handshake, a smile and his name. Manager Lance Gremillion explained the process of why and where our money would be used to get us the van we wanted. Jose Reyna explained and walked us through what all was available to us for keeping our van in the best way possible with the add-ons we chose to keep the van ...
Everyone was super personable. The manager was willing to make a deal so we could stay within our budget. The car salesman understood we had a time crunch so he had the vehicle ready for us to test drive when we arrived. The finance man was knowledgeable and awesome.
The salesman was very good and made me want to do all my business with him.
The salesman was very up forward with telling me everything that was going to be on the truck and everything that was not on the truck. I would recommend them to everyone and I will be back this year to get another new truck from them.
I recently purchased a new Pacifica from this dealership. Edgar was the sales associate that greeted me. He was professional, kind, and respectful, I never felt pressured. After my purchase he delivered the vehicle himself and patiently answered all of my questions. Definitely the best experience I have ever had in buying a car.
My wife and I have been car shopping for the last few months and after visiting several dealerships in the Austin area, we finally went to a dealership in Taylor, TX that didn’t try and take advantage of you with the current shortage of vehicles, interest rates, etc. We worked with both Toa and Harry who were outstanding. They both went the extra mile so that my wife and I could drive away with two brand new vehicles. Car buying is never easy, and it’s time consuming, but they made being at the dealership for 4-5 hours worth ...
Our Salesman Andrew Cortez was the best never gave up on us... Every Dealership needs a Andrew.
Edgar Acevedo is an amazing salesman. He is very knowledgable and very great person to so business with.
The dealership was first rate professional and my 2 salesmen were as good as I’ve seen anywhere.
Always a great buying experience! Staff, salesman care about their customers and want you to continue to be a customer for life!
Inno was a great sales representative. The finance office worked through the details and Inno delivered the car to us personally after we finished the negotiations over text and phone. I don't have time to travel and wait. There is nothing better than a dealership which will do this for you. The paperwork was delivered with the vehicle. The experience was perfect. We live about 160 miles from the dealership. Justin
Outstanding Customer service, they understood our financial situation & helped us get the best financing for a pickup.
The dealership's response was timely and they advised me of additional service that needed to be done on my vehicle in addition to the oil change I had originally requested. It was all done in a very professional and cost effective manner.
Best Service in the Round Rock area when considering the purchase of a New or Used Vehicle. Customer Satisfaction is THIER Top Priority. No B.S. The people who are Employed there are by far the Best you could ask for from Top to Bottom. Truth. Glen P. Goad
Nobody does it better that the Truck Experts in Taylor. From ordering to Delivery. Top notch all the way. My Ram 2500 is exactly built the way I wanted it. Well done to Steve David Jason and my professional rep Norris. Thx guys
Very professional and positive atmosphere. No waiting no hassle. Great buying experience. I'll be back.
Darin and all of the service department are always excellent to work with on any type of service
They got me in for an oil change and completed it in a timely fashion. Always good service at this dealership.
My wife and were in a lease we didn't feel comfortable with. Jose and Kyle both worked very hard to get us into a new vehicle we were very happy with. They made it very easy for us. I highly recommend this dealership and both of these employeea. Troy and Linda Brown
Toakase is an amazing sales lady! My purchase of the Jeep Gladiator Willys was painless!
I wanted to custom order a Jeep Wrangler Unlimited and they made it happen. The sales associate worked with me to get me exactly what I wanted.
Edgar is always helpful when me and family purchases vehicles and the service department is the best around.
I have traded and brought truck from Maxwell for last thirteen years., six all together. Sales people friendly., this is third from Edgar great service
Our service was amazing. Preston Rhoades was probably the best customer sales help we have had in a long while. We got exactly the truck we wanted.
I live 50 miles from Nyle Maxwell of Taylor and glad that I drove the extra distance to buy my 2020 ram 1500. This dealership is outstanding, friendly and carring of customers even after a sale. This dealer has earned a forever customer.
Bought my 2nd truck from them fair trade in and Rocky helped me picking out my new truck. This Ram 3500 drives great, thank you
My salesman rocky found me something I liked and was very nice and wasn’t a big hassle in and out. I recommend go see them.
The whole team at Nyle Maxwell in Taylor, TX is great! They're courteous, knowledgeable, friendly and devoted to making a visit pleasant. I highly recommend them...
1000 thanks to Kenny Robinson, you were great and help me a lot. I thought I wasn’t going to get the Jeep Cherokee but I did, thanks to him yay yay horay horay. Awesome people.
Jose provided excellent customer service at Nyle Maxwell in Taylor. He was very attentive to our needs regarding what we were looking for in a vehicle, price range and payments. He went above and beyond to help my family find the vehicle that met our needs. I will definitely recommend Jose to friends and family and I look forward to working with him and Nyle Maxwell Taylor in the future. Thank you for serving my family.
Nyle Maxwell Taylor: Preston sold us two cars this week and took care of our every need. He was patient and pays attention to the details to make sure we were very happy. We are! Nyle Maxwell Taylor has an outstanding service department and that is what has brought us back. Thank you Preston!
Nyle Maxwell of Taylor is definitely your to go to dealership.. Our salesman Rocky went above and beyond in making our new 2020 Jeep purchase a pleasure to do business. This is a great dealership and I will recommend them to all our family and friends. Thank you to all the staff at Nyle Maxwell for making this purchase so pleasant.
Best experience ever. Found a car online. 2019 charger rt. Went to the dealership and the car was there at the advertised price. Great experience overall. I drove 150 miles to buy from this dealer and will again in the future.
Kenny was the best! He was very helpful, easy to work with, and pleasant to talk to. He was very knowledgeable about the vehicle. He went with us for a test drive and answered all questions.
Great Customer service. Kenny Robinson was super helpful and made Us feel right home. Their Dealership is top notch and I will return. Thank you Eddie Salinas
Nil Maxwell did a real good job with us. We recommend them as a place to buy a car. Good price had the car ready when promised.
Great experience, the Nyle Maxwell team was very professional. They where incredibly helpful in finding the perfect vehicle for me. The finance team worked really hard to find me the best financing options. I am very pleased with my experience.
My overall experience with Nyle Maxwell of Taylor is absolutely amazing , and special thanks to my salesman Andrew Cortez and the service manager brian for the best customer service they provided to me , and thanks to all other awesome salesmen and service department crew who were so helpful and knowledgeable about everything I needed to be advised with , I strongly recommend this amazing dealership for anyone who’s looking for purchasing new or used car , I bought a used Jeep Wrangler from there and I’m totally happy with the quality of it as a used vehicle in addition to ...
From the start Brandon Gerbe was very welcoming and friendly, He was very informative with knowledgeable of what jeeps were available. Made me feel comfortable and confident with the budget and range of payment I want to pay. After showing me several jeeps, We finally found one with everything I wanted and within my budget. Overall great buying experience and a customer for life. Thank You! Rodolfo Woolf
The sales team was very patient when working with me and my budget. They listened to my guide lines and found the correct vehicle fit for my family I. Wonderful experience.
The service department is top notch they go above and beyond to help you with whatever your concerns are. They even called me each day with updates
Service was great and online appointment setting was easy to use. Service department is friendly and helpful Technician are conscience and check everything out on your car for you
Actually took the time to listen to what I was looking for and the first car I test drove was the one I was choose.
Just picked up a new Jeep from them and couldn’t have asked for a better buying experience! Thank you very much to Jason and Noris for making this an easy process and also an amazing deal!
Use them for oil change/filter and 18 point inspection this work was scheduled and done at the scheduled time. Thank you Brian and the guys in the service department
Dave Amstutz at Nyle Maxwell in Tylor showed the best practices in customer satisfaction and retention. He listened to me and understood my need. He explained to me why the vehicle I thought would be best actually is not and sold me a vehicle that was cheaper but fitted my need opposed just selling the more expensive vehicle. There was no pressure or forceful closing attempts. Quick and painless, the process was made easy. He is trustworthy. There were no games or hidden meanings. I trust that I actually got the best deal under the constraints I set for the ...
Everything was handled in a timely manner. Have to take truck back for (1) Recall,this was not something that this dealer ship caused. The problem was caused by another dealer apperantly useing my vin #.
Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out to travel to another dealership to receive a part for my bed cover. The time frame stayed within the allotted timeline so I could get to my meeting. Joe S.
I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the process. Totally satisfied with the service department.
Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great.
The service department is always helpful & honest. I've been going here for years as this is where I purchased my last 2 vehicles as did my Mom previously. I typically don't like going to the dealership but never have they recommended anything not needed & get it done.
My Ram 2500 was taken in for service. The staff treat you like family. Always pleased with the experience at the dealership. Big thumbs up to all the service staff and mechanics.
Excellent people, excellent service, kept their scheduled delivery times. Seating was comfortable, the tech supervisors were very professional yet everyone remembered that we all could use a friendly grin occasionally.
Had great experience with salesman Andrew at Taylor Maxwell answered all questions ,courteous,attentive and efficient.Got the Lonestar Ram that I wanted for great price and fair value for my trade in .Would reccomend to anyone shopping for a solid beautiful truck! JSM MD
Darin Schilling is the best service manager and truly represent the Dodge product line. Go to Nyle Maxwell if you want fantastic service on any vehicle.
This is the best dealership I've worked with. Brandon Grebe is an extremely patient and knowledgeable salesman. He was able to give tips-and-tricks of the trade and was honest when he didn't have the answer at hand. He never pressured me or made me feel embarrassed for my lack of knowledge, poor negotiation skills, or endless questions. I felt like he was welcoming me to "his community" of Jeepers and it was something I wanted to be a part of. Best of all, we communicated primarily via text! He was very flexible with his time and ...
It was a very pleasant experience. The staff was nice, and got the job done in a very professional type matter. Also gave directions home.
Engine light came on and another dealer south wouldn't even pull my jeep in for codes, mind you it was overheating, told me to schedule an appt 2 weeks out...came to see Kaspar, he's the man. New cooling fan and a satisfied customer.
Friendly service, good overall experience! They definitely took a lot of the hassle out of car buying, and reduced a lot of stress from the vehicle purchase. Thanks guys!
Everything went as scheduled, and I was kept informed of my vehicle status throughout the day. The service department is excellent, I have always used Maxwell for all the service on my Ram 1500.
Dave listens to my comments and does his best to get me to the vehicle that interests me. Low pressure sales approach is effective. Pleasant sales room and friendly staff. This is my 3rd time to purchase a vehicle from Maxwell Taylor thanks to their great sale staff and service department.
Friendly people, excellent work, short wait time and very knowledgable Their service is the best. Office people very efficient and fast-_there is no wait , you are in and out in no time flat.
No B.S. Sales people willing to deal product at a fair price. Made buying over internet easy. Would definitely deal with them again for future purchases.
The guys there, Jimmy, Coy, Darrell, and Raul made it a very pleasant and rewarding experience. High 5 guys. Keep doing what you are doing, because it is working.
This is the best dealership I have ever dealt with. If you are in the market for a vehicle call Jimmy Wilcox and you will not be disappointed. I was on a business trip when I inquired about a new Ecodiesel Ram. Jimmy promptly answered all of my question and sent additional pictures as requested. We were able to work out the price for the new truck plus I received a quote for my trade. After my trip, Jimmy had the truck waiting for me and everything was exactly has describe. The financial manager Brent Bond was also very friendly ...
The entire staff at Nyle Maxwell are not only courteous and helpful....they are professionals. My new truck purchase was made easy because of their attention to my specific vehicle requirements as well as arranging the financing for me. For anyone looking to purchase a new vehicle who expects honesty and integrity in a dealership....look no further than Nyle Maxwell Dodge. P. Holmgreen
I had a very pleasant experience in buying a Ram Pickup from the Taylor dealership. Jimmy Wilcox was my salesperson and he did an excellent job in meeting my needs in finding the right vehicle for me and Coy did a great job in finding the right financing. I have always bought a GM product but I'm very happy with my new Ram Pickup, it rides good and gets excellent gas mileage. I have not had to opportunity to visit your Service Dept. but if it is as good as your Sales Dept., it will be an great experience. ...
My experience with Nyle Maxwell Taylor went above and beyond the words CUSTOMER SERVICE, from beginning to end our car buying experience was carefree, quick and very easy. The team there in Taylor ALL love what they do and LOVE to make the car buying experience as easy and uneventful for the customer as possible, I have purchased many cars, but have never experienced such WONDERFUL customer service and ease of buying... Keep up the GREAT work Taylor Nyle Maxwell !!!!!!!!!!!!!!!!! I will for sure recommend to my family and friends to take a drive out to Taylor Nyle Maxwell for ...
I came to Nyle Maxwell because of their lifetime powertrain warranty available on all used vehicles. I knew that when I was ready for a new vehicle, this would be the first place I stopped, and I'm very glad I did. After researching online for pricing and options for a 4-door truck all across the Austin area, I was checking out Nyle Maxwell's stock online. I was contacted quickly by Riley Hebl, who invited me down to look at their stock. I was actually on my way out the door to go down there, good timing. I was ...
When I first arrived, Jimmy greeted me with a friendly and professionall demeanor and informed me that he will be working with Chris as well. Both greeted my family, and was very courteous to my wife and son. They both worked hard on getting into the new vehicle and after that sale was done, assisted me with putting in our car seat, even though is was incredibly hot that day.
Firist of all, I came to your dealership because of it's easy access to Sun City via Toll 130 and Hwy 79. I was told over the phone that I should be prepared to leave my 2012 Town & Country Limited for 1 to 1 1/2 days to determine and repair the problem. I advised Justin that I only had one vehicle, that I would have to wait for the work to be done. It was mentioned that there was a car rental business across the hwy from your dealership. When traveling to Georgetown, Texas from Iowa, just North of Ft. Worth, the "Electronic ...
I have bought many cars and this dealership and the above mentioned employees gave me my best car buying experience yet. I can't say enough about the quality of service and attention I received. These employees went above and beyond and sold me a great vehicle that myself and my family have fallen in love with. Best dealership ever!
This dealership really tries to work with you to get a deal done. In addition, the financing forms in Texas are very confusing and they go over them again and again to explain how all the costs break out. The service area is excellent too and we have purchased two vehicles from them in six months and refer them to everyone we know.
On June 24, 2012 my wife (Virginia) and I visited The Original Nyle Maxwell-Taylor, TX where we received EXTREMELY SUPERIOR customer service and courtesy from Dave Amstutz (Sales Professional) and Coy Balusek (Business Manager). We purchased a 2012 RAM 1500 Quad Cab Lone Star edition with the assistance of Dave after a little wrangling about price and the whole process was quite memorable. My wife (Virginia) received a letter from The Nyle Maxwell Supercenter with an offer to buy back her 2008 Caliber and get us into another automobile at the same monthly payment. This made us start researching autos at The Original Nyle Maxwell-Taylor, ...
The sales group was very friendly and took care of us in a timely and professional manner. The quality of cars they had to choose from was very good. This is the second car we have bought here and will buy more from this dealer ship.
James and Coy stayed late to get us into a new Dodge Grand Caravan and literally closed the place down as the last employees there. There is no question that these two did everything they could to get us the best deal possible despite some issues with our trade-in, etc. James found a fantastic van for us down to our most desired color and with a perfect package of options for our family's needs. We are absolutely ecstatic with the finance company Coy found for us and we simply couldn't be happier with the overall experience at this ...
