Wanted to take a moment to talk about a really positive experience I had post sale at Nyle Maxwell. I bought a new car there in March and come to find out, it had a significant issue through no fault of the dealership. I escalated my issue to Jeff Maxwell, the operations director and within a day my issue was addressed at no cost to me and my vehicle was restored to good running order.There are two large jeep dealers in Austin and the reason I went with Nyle is based on reviews by others that dealt with them ...
Great experience overall. Plenty of cars to chose from at this dealer. We bought ours threw website. Salesman worked hard to find the right vehicle for us.
Sales consultant was friendly, knowledgeable and helpful - helped me think through the right car and trim level based on my needs. Finance process was easy and whole team was super friendly.
I was in the market for a new truck and was trading my charger srt 392. I wanted all the luxury options my charger had in the truck as well. Brian really worked with me to get what I wanted and stay within my budget and only use the equity I had in my charger for the down payment
Awesome! Great experience. I told the salesperson (Rosa) what I wanted, what I needed and what my $$ limits were. She heard everything I said. I am happy and I got more than I asked for (extremely satisfied with my new car) Everyone in the facility was professional and courteous. Even after taking the car home Rosa was quick to answer my texts and calls to help me. I will definitely refer others. Rosa went over and beyond. Happy car owner. Thank you so much
New car purchase here was the same as most dealerships. It took some negotiating but came to an agreement we could both live with. I’m happy with my purchase.
Excellent customer service. They had all types of vehicles to choose from. They worked with me to get the vehicle I wanted and the payment I could afford.
I’ve been having my vehicles serviced here at Maxwell Dodge for over 10 years and their service department as well as their customer service is and has been excellent.
Service department is friendly, when you call they are happy to help. When you drop your vehicle off or pick it up they greet you with a smile. Even behind a mask. All I all Avery good experience.
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